How Doha Airport Assistance helps

What Will Your Airport Greeter Do and Not Do?
Your Airport Meet and Greet Service has been confirmed. You may be wondering what your airport greeter will do, and what may be beyond their remit. Here’s a quick guide to the most common questions. and answers

Can my Greeter help with local language issues?
Our greeters are local personnel and usually are multi-lingual. They will be on hand throughout
check-in, security, immigration and customs to assist with any language difficulties, if required.

Will my Doha Greeter meet my car?
Part of our Meet and Assist Service is to arrange seamless airport services from the moment you
arrive. If you are arriving or departing by car, we prefer to book the service for you. This enables
your greeter to communicate with your driver and be in place to escort you into the airport, or
deliver you right to your waiting car without delay.

Can I bypass Qatar security with a Greeter?
In short “no”…International airport security requires that every traveller must go through standard security
procedures. Your greeter is able to use Fast Track priority lanes at most international airports to
minimize delays. They will also be on hand to translate, if necessary, but full security checks are
still required.

Can my Greeter escort me onto and off the airplane?
Our Meet and Greet Services begin and end at the airbridge, or on the tarmac if a transit bus is
used. Although our greeters have security clearance within the airport, they are not allowed to
board the aircraft for any reason.

What does my Greeter do at border control?
Your greeter has access to Fast Track channels available within the airport. This may include lanes normally reserved for airline crew, visiting diplomats or locals. Each airport has its own specific regulations. Our flexible Fast Track Services take advantage of every possible avenue to get you through immigration and customs in the fastest possible time.

Will my Greeter carry my baggage?
Our professional greeters are there to smooth the way through the airport, but they are not
baggage handlers. However, for most of our services baggage handlers will be provided. Some services also have an option for a buggy or a vehicle from the airplane to the terminal

Can my Greeter get me into a Lounge?
If you are a frequent flier, or are flying Business or First Class, you will likely have access to an airline lounge. Your greeter will accompany you to your lounge and help get you settled for your wait. However, our Meet and Assist Service does not include a VIP Airport Lounge Service unless separately booked and paid for.

Will my Greeter accompany me to or from my hotel?
Our Meet and Assist Services apply whilst you are inside the airport. Your greeter will accompany you to your private car or ongoing transportation but their services end at the kerbside  For connections they can escort you to and from the Airport Transit Hotel